Vikas has constituted a Grievance Redressal Cell to probe into the students grievances. It redresses the grievances at individual and class level and grievances of common interest. Complaints dropped in the ‘Suggestion Box’ by students and other oral and written complaints are also redressed.
The departmental level grievances are attended by the concerned class mentors along with the Heads of the Departments.
Unresolved grievances are referred to the Grievance Redressal Cell of the institution. The students can approach the Administrator of the institution with their complaints of common interest too. They can drop their complaints in the suggestion box or directly communicate them to the Principal.
Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with the other members of the management, advisor, parents and faculty. The collective efforts of the management, department heads, class mentors and the Grievance Redressal Cell resolve the complaints promptly and efficiently.